Customer Support Survey.
A survey can help you understand the needs of your customers, it can also help the customer, as it provides a logical
method of supplying information. Don't be surprised if you do not
get many replies, as most visitors view and leave, those that
complete the form are much more likely to be the type of contact you
need. Make certain you reply and communicate as soon as possible.
This form sends the details via an email template, the next update
will add the information to an MySQL database, which provides better
customer support and management control.
Creating a form takes time and knowledge. There is a
solution from Google which is free, ok you have to set up
and populate
the questionnaire, but it can be very useful.
Here is a simple example, please cast your vote so I can see
the results.