Here you will find a selection of resources to help with the maintenance and promotion of a typical business website. The first is a selection of books and on-line e-books, these represent excellent value and should be used by Webmasters and website owners alike. Your website needs the correct solutions to any problem, these resources provide many answers.
“Book selection. Recommended reading for all levels of Web site owner. There is vast amounts of information on the Internet, but there are times when having a hard copy to read and study, makes the learning much quicker. Disclosure, I earn a small fee from these recommendations.
A really useful and practical guide on the best methods of Blogging. There is much to learn and remember, this guide will soon earn it's keep.
| This excellent book is a must for every
type of Webmaster and website owner. Packed with
easy to understand descriptions and packed with
ideas, tips and solutions. The book provides
details of the codes and the source for
downloading. There is a version for the UK market and an American version, supplied by Amazon. You may recommend other books which you believe should be in this section and add details in the free Business Directory on this site. |
Get Satisfaction is a community powered solution for most business websites.
Visitors to websites which deal with specific needs often have a need to ask a question. The normal method is to send an email, this is a one to one solution. This demands internal support staff time and resources, then it happens again next month.
There are some other solutions. Provide a "FAQ" section of common questions. Another idea is to provide a ticket system, there is one on this site, provides an easy method to forward to the correct staff and provides management reporting. Then there is the community solution.
GetSatisfaction provides an opportunity for your visitors to ask questions, but also provide the opportunity for other visitors to help by supplying answers. This provides valuable information to the business on the company products and services and also helps with boosting the company profile on the net.